Your Questions, Answered

  • You can place an order directly through our website by selecting the products you want and completing the checkout process. If you need assistance, please contact us via email.

  • Yes, we ship worldwide. Shipping is already included in the price of each garment, so there are no additional shipping costs at checkout. Delivery times may vary depending on the destination.

  • We accept payments via PayPal, a secure and widely trusted platform. Customers can pay using their PayPal balance or major credit and debit cards. A PayPal account is not required to complete the purchase.

  • Once your order is shipped, you will receive a tracking number via email. All orders are shipped via UPS. You can use the tracking number to follow your shipment on the UPS website.

  • We accept returns within 30 days of delivery for a refund or exchange, provided the items are unused and in their original condition. Customers are responsible for return shipping costs. Original shipping fees are non-refundable.

  • All our products are handcrafted by skilled artisans using high-quality, natural materials. Each piece goes through a careful selection and quality control process, personally overseen by our product manager, to ensure it meets our standards before being shipped.

  • Our standard products are available for purchase directly through our website. For bulk orders or special requests, please contact us directly to discuss availability. Customization options may vary and are subject to approval.
    You may also schedule a meeting with us here to manage your request: https://calendar.app.google/YYcC8etgMsXBPKtP6

  • Our products are handcrafted in small batches. While many items are ready to ship, some orders may require additional production time. In these cases, processing may take up to 5–7 business days before shipment. You will be notified if additional time is needed.